How did Herz turn to a digital customer experience?

Hertz’s simple shift that created a big difference.

Hertz had a vision to transform their customer’s experience into a fully digital process, paper free.

We accepted the challenge and now both the company, the customers and the environment enjoys the many benefits of the new advanced workflow!

Read the case study

How Hertz shfted to a full digital customer's experience

Qualified Digital Signature on Tablets for POS!

Product page:

http://bit.ly/sign_on_tablet Executive Summary

Hertz Israel was looking to facilitate their clients with a fast, easy, intuitive way to sign agreements and receive them by email. ComSignTrust Point Of Sale Solution allows their customers to sign directly on tablets, enjoy shortened lines and a friendly (also for the environment) process. The group enjoys an efficient, cost effective, secure and legally binding digital workflow.

Challenges

Hertz Israel operates leases and rentals of over 35,000 vehicles. The challenge was to shift to a fully digital, automated electronic system at all customer service stations end get rid of the entire use of paper.

The Change:

ComSignTrust POS Solution improved the customer’s experience in terms of:

Cutting transaction time by at least half.
Reducing paperwork, related costs and human errors.
Providing an advanced digital customer’s experience with the newest technology available on the market.
Enhancing client’s data security & privacy level

Watch the video

The results:

Improved customer service and experience with new, trendy, innovative technology.
Saves valuable time and significant costs.
Legally binding and secure workflow.
Easy to activate and simple UI.
Gaining full control over paperwork processes.
Easy search and found of documents.
Eliminates the use of papers and printers.
Becoming an environment – friendly organization!