Digital Signing Support and Service
At ComSignTrust™ we are committed to providing you with the best digital signing support and service possible. Our highly experienced Professional Services team can assist you with remote administration, configuration and installation. To ensure that your ComSignTrust™ deployment is as smooth and beneficial as we know it can be from day one, we also offer onsite installation of our solutions.
As a technology company primarily, ComSignTrust™ has an extensive in-house R&D department. That means we are constantly improving our technology and the service we provide our customers with. It also means that our Professional Services team comes with in-depth expertise.
Our Professional Services Team Support You With:
Remote guidance on administration, configuration and installation
Onsite installation of the ComSignTrust™ product line, including integration with your existing network
Specific feature development in order to better serve your organization
ComSignTrust™ Digital Signing – SLA
ComSignTrust™ offers two levels of service agreements, Standard and Extended.
Standard SLA includes:
Telephone support during regular business hours
Free upgrades of minor software releases
Extended SLA includes:
24/7 telephone support
Free upgrades of minor software releases
Free upgrades for major releases, x. to y.0
