ComsignTrust Privacy Policy
In this Privacy Policy, we describe how we collect, store, and use your data
We use your personal data to provide you with the best service for you. We take our responsibility seriously to handle your data and we are committed to protecting your privacy. There are steps you can take in order to control what we do with your data and we will explain the following steps in this privacy policy.
When we talk about data and personal data in this privacy policy, we mean personal data that identifies you or can be used to identify you, such as your name and contact information. This may also include information on how you use our websites and mobile applications.
Responsibility for the information:
ComsignTrust Ltd. is responsible for your information. Our address is Kiryat Atidim Building 4, Tel Aviv, Israel, Zip Code: 61580 We are the controller of the personal information we collect from you – which means that we control your personal data collection methods and the goals for which they are collected and processed.
Personal information we collect:
Depending on your use of the site, here is the information we collect:
| 1. When you create a user to one of our systems2. When you fill out “Contact Us” | Contact details (name, email address, phone number, address) |
| When you contact us, when you respond to our requests for a response | Communication between us (emails, letters, phone calls, messages, chats, etc. ( |
| When you are photographed inside our facilities with security cameras | Information about your activity at our facilities |
| 1. When you allow us to use cookies2. When you fill out “Contact Us”
3. When you click on our advertisements 4. When you accept to receive from us mailing |
Information about you, your location, the nature of browsing and use of our site, and your interests in our site. |
Sensitive personal information
Certain types of personal information such as medical, biometric, racial, religious, etc. are sensitive information that requires separate attention and protection because of its importance. We do not require such information.
How we use personal information:
We may use personal information only when we have a reasonable reason to do so, according to the GDPR, we may only use the information in one or more of the following cases:
- 1. The information is necessary to fulfill a contract between us
- 2. The information is necessary for compliance with the law
- 3. When you agree to it (give us your consent)
- 4. When it is part of our legitimate interest as an organization
Legitimate interests are our business or marketing reasons for using your data, but we will not place our legitimate interests above your best interests.
In the table below, we’ve summarized different ways we use your personal information and the reasons we rely on to use that data
If we rely on our legitimate interests regarding the use of your personal data, we will explain it to you separately
– States take a different approach to the use of companies with legitimate interests as a reason for processing personal data. We are aware of the different approaches in the countries in which we operate, and we take this into consideration and respect these differences when we process your personal data.
| Our legitimate interest | Lawful basis | What we you’re your data for: |
| 1. Keeping our records updated2. Understand what products and services may be of interest to you
3. Development of services and products and their pricing 4. Identifying or defining types of customers in favour of new products and / or services 5. Be effective about how we comply with our contracts, provide our services, and meet the requirements of the law. |
1. Fulfilling a contract between us2. Our legitimate interest
3. Your Consent |
1. Give you service2. Communicate with you and update you with information relevant to you |
| 1. Keeping our records updated2. Understand what products and services may be of interest to you
3. Development of services and products and their pricing 4. Identifying or defining types of customers in favor of new products and / or services 5. Be effective about how we comply with our contracts, provide our services, and meet the requirements of the law. |
1. Fulfilling a contract between us2. Our legitimate interest
3. Your Consent |
1. Communicate with you and manage our relationship with you2. To customize and enhance your customer experience
3. To keep you informed of news and suggestions you may be interested in |
| 1. Be effective about how we comply with our contracts, provide our services, and meet the requirements of the law. | 1. Fulfilling a contract between us2. Our legitimate interest
3. Legal duty 4. Your Consent |
1. To comply with relevant law requirements |
| 1. Be effective about how we comply with our contracts, provide our services, and meet the requirements of the law.2. Identifying or defining types of customers in favour of new products and / or services | 1. Fulfilling a contract between us2. Our legitimate interest
3. Your Consent |
1. Respond to complaints and provide a response |
| 1. Be effective about how we comply with our contracts, provide our services, and meet the requirements of the law.2. Identifying or defining types of customers in favour of new products and / or services | 1. Fulfilling a contract between us2. Our legitimate interest
3. Legal duty |
1. To manage our business in an efficient and good manner2. To fulfill our administrative goals including, but not limited to, accounting, billing, and auditing
3. To improve our services 4. To manage how we work with other companies that provide us with business services 5. To protect our business interests |
| 1. Be effective about how we comply with our contracts, provide our services, and meet the requirements of the law.2. Identifying or defining types of customers in favor of new products and / or services | 1. Fulfilling a contract between us2. Our legitimate interest
3. Legal duty |
1. Develop and manage our brand, products and services2. To test new products and services |
How we customize your service based on your data:
We use data we collect about you from different sources and touch points to try to understand more about you and your preferences so that we can customize the service we offer you. We use information collected from your site activity and cookies. Cookies are small pieces of information stored on your device by your device’s web browser. We use cookies that appear on your devices to collect data about your use of our websites.
For more information about our Cookies and how we use them you can see also our Cookie Policy
Marketing: How to manage the marketing messages you receive:
We may send you email marketing communications If you indicate that you wish to receive such emails, our marketing communications include information about our new and existing services, special offers we believe you may like, and other products that we believe may be useful to you.
If you’ve previously opted in to receive emails from us, you can opt out of receiving marketing emails by clicking the link to unsubscribe from all of our marketing emails.
Please note that if you let us know that you do not wish to receive marketing emails, you will still receive sample service emails to confirm your arrival at the meeting or update you on relevant topics. We will use the contact information you gave us (your mobile phone number, email address, or both) to be able to fulfil the contract we have with you.
Please note that if you ask us to stop sending marketing emails, we’ll keep your personal information and your request with us so that we can make sure you are not included in the emails when they are sent.
For how long your data is saved:
We save your data only as long as we need it.
The amount of time we need your data depends on our use of that data, whether it is to provide you with services, for our legitimate interests (described above), or to comply with the law.
We will actively review the information we hold and when there is no longer a need for a customer, legal need or business need to hold the information, we will delete it securely or in some cases make it anonymous.
How do we protect your information:
We protect your personal data from unauthorized access, illegal use, loss, manipulation, or destruction.
We use technical means such as encryption and password protection to protect the data and the systems in which they are held. We also use operational data protection measures, for example by limiting the number of people who have access to the databases in which the information is held.
We maintain these security measures in review and address industry security standards to keep up to date on best practices.
Sharing your data
We share some of your personal data with or receive personal data from the following categories of third parties:
- 1. Your credit and debit card information: To process payments, prevent, and identify fraud, we process your credit card information with our credit card and management payment providers.
- 2. Data Analysis Companies and Advertisers: The information collected from the cookies may be used in our data management platform. This platform helps us understand more about you and your interests. We may share your data with advertising platforms such as Google, Facebook, and similar entities, or add them to third-party data. We may use this data to establish the connection between you and the devices you use.
- 3. Suppliers providing services to us: We may share your data with a company that provides us with products and / or services that are relevant to you. We may share your data with the companies we use to access you for market research and feedback on our services. We will ensure that our suppliers respect your personal data and comply with data protection laws.
Your Rights
- 1. You are entitled to see copies of all of your personal data that we hold, to request correction or deletion of such data. You can also restrict or resist processing your data.
- 2. If you’ve given us your consent to use your data, such as to be able to send you marketing emails, you can opt out.
Please note that even if you opt in, we can still rely on the agreement you gave us as the legal basis for processing your data before you’ve opted out.
- 3. You may object to our use of your data in the event that we rely on our legitimate interests to do so. We explained our legitimate interests in the table above under the heading ‘How we use personal information’
- 4. To raise any objection, remove consent or exercise your rights, you may email us at support@comda.co.il or write us on the “Contact Us” page on the site.
- 5. You may also contact the Company’s Data Protection Officer (DPO) directly at yaire@comda.co.il
- 6. When you contact us, we will get back to you as soon as possible and when possible within less than a month. If your request is more complicated, we may respond to you with a slight delay, but not later than two months since the request.
Most requests are free, but if you ask us for specific information or repeated requests, we may require reasonable management fees to cover your expenses, and we may require you to verify your identity before the information is transferred.
Complaints:
If you have complaints regarding the processing of your personal data by ComsignTrust, please email us at support@comda.co.il or on the “contact us” page or by mail to the company’s offices in Kiryat Atidim 4 Tel Aviv Israel 61580
In addition, you can contact the Company’s Data Protection Officer (DPO) directly at yaire@comda.co.il
Please note that you have the right to file a complaint with the regulatory authority responsible for protecting personal data in the country in which you live or work, in case you believe that data protection laws are in violation.
Contact us:
For any matter relating to the protection of privacy and the use of your personal data, please send an email to support@comda.co.il or the “Contact Us” page on the website or by mail to the company’s offices in Kiryat Atidim 4 Tel Aviv Israel 61580
In addition, you can contact the Company’s data Protection Officer (DPO) directly at yaire@comda.co.il
